Hello. I would just like to pass on some comments about the Largo staff. First, I'd like to say I had a terrible experience when I checked out Lifestyle Fitness Center. It really made me hesitate into looking at other fitness centers. Ultimately I decided to call Shapes Total Fitness, rather than coming in. I didn't want to be in that uncomfortable position again. I spoke with Melanie, probably a good 15 minutes. She was more than patient and very thorough in answering my questions. I decided to take the next step and tour the facility. I asked to schedule an appointment at 4:00 p.m. I asked Melanie if I'd be meeting with her and she said "no", she'd be gone already but assured me that whoever I met with would be just as happy to help me. I thought about it a moment and realized Melanie must work on commission and the fact that she'd give up a potential sale because it better accommodated my schedule just floored me. Her no pressure approach made me change my appointment so that I could meet directly with Melanie.

Once at the facility, of course I was impressed. Besides the aqua center, classes, equipment, etc. what most impressed me was the staff. Melanie, as expected, continued to maintain a friendly professional demeanor. Not once did I feel pressured! As she explained, joining this or any fitness center must be a personal decision and the timing has to be right. If you are not ready to make the commitment, you should wait until you are!

Heidi, a new staff member, joined us for a good part of the tour. She too made a great impression and was extremely helpful. It was only her 4th day and I asked a lot of questions. If there was something she did not know, she immediately got me the answer from a more seasoned employee.

I am very intimidated by the classes and both Melanie and Heidi offered to take some with me on the own time! That's dedication!

As I have been at the facility, I have met many more staff and they have all been wonderful. I just feel that the exceptional service I received from Melanie and Heidi should be recognized. Thank you very much and I look forward to many more work-outs at Shapes Total Fitness!


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