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I belonged to shapes in new port richey fl. And they closed their gym.

They transferred everyone to another gym Infinity. The new gym is dirty the pool was green and I also was eligible for Silver Sneakers. The monthly fee was still being taken out by Shapes. I have called Shapes numerous times and asked them to cancel me and every time they tell me it is being reviewed.

How long does it take to review. Every month my payment comes out and now the yearly fee.

I have a husband with dementia and in a nursing home. I can no longer afford for this fee to come out but getting no where with my calls.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

Company wrote 0 public responses to the review from May 18, 2015.
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Anonymous
#1092047

I am also upset because they closed the gym. You have to go to palm harber or Wesley chapel.

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