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Shapes Total Fitness - Dissatisfied from services

I (Kulwinder kaur) had 3 months membership with shapes ( branch pembina highway, winnipeg MB) and my membership card number is 583207 , my membership was expired on 1 may 2017 but still withdrawing money from my account. I just want my money back .
1.0
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1048379
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Staff very condensending told me that I could go else were if i was not happy there. Another member committed about the hygiene of some members, such as going in the steam room and pool areas with their sweat clothing on. A staff member said she never sees it. I...
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2.9
#1006566
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Short Review on November 03, 2016

Warning!!!! Shapes is a money grab that will suck as much as it can out of you. heaven forbid if you have a problem and choose to complain. you will get the run around ending up with you super frustrated and they will call you a liar saying you are making things up. Very poor
1.0
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#948611
Reply to reviews
They suck. I did a monthly membership wih them and i asked that if i no longer want to come do i still have to pay the monthly payment they're like no. And now i did an accident so i stayed home for like 2 months and they called and they're like u have to come and pay...
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Anonymous
Wanda

Yes that happen to me, I payed in the middle month of the year for a one year member and then they called that I had to pay for the other 6 months of that year. And I only ...

1.4
#893120
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I was on a month to month contract with them due to my work and school schedule i was a very faithful customer paid on time as well as i attended regularly until i was in a really bad car accident that left me not able to walk i called shapes and explained my situation...
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2.7
#869087
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I've been sick for over 2 years and they will not help me to cancel the contract! Its insane! I'm paying so much more than I should, cause my price was given to me so long ago, they put me on month-to-month! So wrong to treat people like this. At what point does this...
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#866256
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I've been a Shapes member for almost a year, but I stopped going there after 2 months. I just didn't have time anymore and I moved to another city of course forgetting to cancel, so I figured that I could just call in and tell them my situation.. NOPE. This has been...
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Anonymous
Anonymous

can you please contact me. jbob501@gmail.com I am having this same issue, and would like to talk to you about it, and possible use your lawyer.

#845953
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This place sucks the workers are rude and snobby I had one watching me because I was the last person there and it was 5 minutes to closing I asked her what was her problem she literally told me "my manager likes everything to be done and locked up before 9pm" horrible...
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Anonymous
Anonymous

This place is just after your money. They try hard to sell you sessions with a personal trainer. If you cancel and don't use all the sessions you get no refund. Too bad so ...

1.0
#790449
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Do not waste your time or money with these thieves I signed up for a year and that expired and I am now being charged month by month I cancel my membership "there is a 60 day cancellation process so you will have to continue to make payments" I was so angry I had tears...
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Anonymous
Anonymous

This gym is a totally scam I have a letter from Dr. About pregnancy 6 months ago I went to the gym office see if they can help me with fees girl at the front desk was very rud...

1.3
#790439
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I want my money back. I paid for a full year and i prepaid some bogus annual fee for 2016. I have only been a member for 2 months. Shapes oees me a prorated refund for 10 months as well as tbe bogus prepaid fees that i paid.
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Anonymous
Anonymous

They did same thing to me. I lost $400 .... They lied and said nothing about closing. We need to file a class action law suit. Anyone interested, call me 813 787 2188. I'm t...

Anonymous
Anonymous

Same thing with me, I paid my full year membership fee in Nov 2015 and they make me pay 31 again in Feb , also they did not let me workout even after I said I didn't bring my ...

2.4
#756679
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