SHAPES FITNESS Sucks!! I went there today (St. Pete, Florida) with $500 in my pocket. I had talked to a rep yesterday via phone. She seemed cool enough. I am a brass tacks kind of girl. I want to know how much it costs and what they have to offer. I made an appointment with the Asst. Manager for the next day. I arrived at the Shapes location twenty minutes early. I told them of my "appointment'. Well, the AM was out sick. Instead, I got some very strange girl who was obviously trained too aggressively on "SALE STRATEGIES". She was moving her head all around in a weird way, trying to make eye contact. I kept telling her that I "JUST WANT TO SEE THE FACILITY!" I said this at least three times. I had refused to fill out a clipboard form about my life. I kept telling her "I JUST WANT TO SEE THE FACILITY!" She persisted and kept saying "Well, I can't show you anything because you didn't fill out our form. I have no idea what I should show you!" Again, I said: "I JUST WANT TO SEE THE FACILITY!" She kept nodding her head all over the place to capture eye contact and ignored my requests.
This is a terrible mistake for the SHAPES organization. I was ready to spend at least $500 on a yearly membership. However, apparently you brainwash your employees to the point they don't hear the customer. This is so wrong.
I will NEVER join SHAPES. They are too screwed up!!!! BTW. I never did get to see the gym. I walked out because the sales rep kept insisting I fill out their *** form. Is this asinine or what???? Their LOSS!!!I I am taking my hundreds to the next gym. Even saying this freaks me out. In this economy, you would think businesses would respect the customer. I guess not. Like I said before; THEIR LOSS!
Product or Service Mentioned: Shapes Total Fitness Membership.