Just in case my experience will help anyone else: if you are attempting to cancel with Shapes Total Fitness, it must be received 30 days in advance of when your next payment would be deducted. Go to their website and cancel through there.
You WILL NOT receive any confirmation of cancellation only a "message received" auto response. If you call they will tell you you need to, you guessed it, go to the website and send an email.
Did not like Shapes Total Fitness in Brandon at all. Once you are signed up, they don't know you anymore, the employees are too busy talking to each other to notice your entrance and it is not a clean facility at all.
Product or Service Mentioned: Shapes Total Fitness Membership.